Choosing a plan & subscribing
What It Does
This guide explains how a mosque chooses a MAS plan and completes subscription checkout — from the MAS website's pricing, or from your dashboard once you have an account.
Where To Find It
- Pricing section: home page, Flexible Pricing Options
- Your dashboard: Choose a plan (shown until you have a plan)
- Sign up:
/signup· Sign in:/signin - Checkout:
/checkout— the link says which plan, for example/checkout?plan=WEBSITE_ONLY&billing=monthly - Success page:
/payment-success
Step By Step
- Open the home page's pricing, or your dashboard's Choose a plan.
- Choose Monthly or Annual.
- Compare the three plans:
- Website Only
- Masjid Application Suite
- Holistic Masjid Suite
- Select Get started (on the website) or Choose this plan (on the dashboard).
- If you are not signed in, MAS asks you to create an account first — the sign-up page says you go straight to checkout afterwards. Already have an account? Choose Login on that page; you still go straight to checkout.
- On checkout, check the plan and price, enter your card details and choose the Pay button (it shows the amount, such as Pay £20). If your bank asks you to approve the payment, a window from your bank opens — approve it there. Some banks ask twice: once for the card and once for the first payment.
- After a successful payment you see the confirmation page, naming your plan — for example Plan: Website Only, paid monthly — and your receipt is emailed to you. Choose Create your workspace to carry on: your dashboard already shows your plan as active.
What Each Screen Shows
- Pricing: plan cards, Monthly/Annual toggle, prices, included features, and a note about one-off app setup.
- Choose a plan (dashboard): the same three plans, their prices and features, and how much annual billing saves.
- Sign Up / Sign In: password, emailed sign-in link, or Google.
- Checkout: the selected plan, its price and what it includes, and the secure card form.
- Payment successful: the amount, your plan and how often you pay, where your receipt was sent, and what happens next — create your mosque's workspace. Coming back to this page does not send the receipt again.
Tips
- Annual billing is cheaper than paying monthly for a full year.
- The plan you chose travels in the checkout link, so it is kept when you sign up on the way, if you reload the page, or if you go back and forward.
- Extras such as Digital Screen or Android & iOS App can be bought later from Your plan on the dashboard, if your plan includes them.
Troubleshooting
- Checkout says Choose a plan to continue: the link did not name a plan. Choose one on that page.
- Already active subscription: manage the existing plan from the dashboard or contact support.
- Payment confirmation fails: retry checkout or contact support with the email used for payment.
- "Your card was declined" or "We are unable to authenticate your payment method": nothing was taken. Try again — approving in your bank's window if it opens — or use a different card.
- I paid, but my dashboard says Choose a plan: reload the dashboard; MAS checks with Stripe for a plan it has not recorded yet. If it still asks, contact support with the email used for payment — do not pay again.