Getting in touch

What It Does

The contact form sends demo, support, billing, website, app, or digital screen enquiries to the MAS support inbox. Valid contact submissions are rate-limited so repeated automated enquiries are asked to wait before another email is sent.

Where To Find It

Scroll to the Get in Touch section on the home page.

Step By Step

1. Enter your Name.
2. Enter your Email.
3. Enter your Phone number.
4. Choose a Concern.
5. Write a message of at least 20 characters.
6. Submit the form.
7. On success, the heading changes to Form Submitted, Will get back to you shortly.

What Each Screen Shows

• Contact form on the left.
• Map on the right.
• Inline validation messages for invalid email, phone, concern, or message.

Tips

• Choose the most specific concern so the team can route your request.
• If the form says you have sent too many requests, wait briefly before trying again.
• If the form rejects a valid non-.com email, email info@connextar.com directly while that bug is fixed.

Troubleshooting

• Email rejected: the current client regex only accepts .com addresses.
• Phone rejected: include the country code and full number.
• Message rejected: write at least 20 characters.
• Asked to wait before trying again: too many valid contact submissions were sent in a short period. Pause briefly and retry later.
• Success appears but nobody replies: the form currently has a weak failure state; contact support directly if urgent.

Related Guides

• Email & Contact Form